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Ordering Policies

 

General

 

Reporting Incorrect Order Information

  • After you have placed your order, please review your Order Confirmation email to ensure that the provided information is correct. Contact us via email ([email protected]) as soon as possible if a mistake is noticed and we will do our best to correct it if possible. We cannot be held responsible for incorrect order information.

Payment Methods

  • We accept PayPal, Visa, MasterCard, American Express, Discover, and Sweet Maria's gift certificates. We do not accept checks or money orders.

Sales Tax

  • In compliance with interstate commerce laws, we collect sales tax in states and counties where required. Estimated taxes for online purchases can be viewed in your cart.

 

Troubleshooting

If you’re having trouble at checkout when attempting to submit an order, you may be receiving an error message. These messages highlight specific problems that can occur during the checkout process, and they need to be addressed before an order can be successfully placed. Below is a short list of more common errors that can occur at checkout and how to resolve them.

 

Cart ID_Null Error

  • This error is most likely caused by creating a cart through Sweet Maria’s in one browser tab and simultaneously trying to log in to your Sweet Maria’s account from a separate tab within the same browser. It is recommended to close one tab and ensure only one instance of our website is open when attempting to submit an order.

Page Refreshes / No Error

  • Some issues can occur without producing any error messages. You may experience a situation where you attempt to submit an order and the page seems to refresh and bring you back to the order finalization page. We’ve found that a simple swap to a different browser or device (computer, phone, tablet, etc.) is usually enough to bypass this issue.